FREE SHIPPING ISLANDWIDE FOR ORDERS ABOVE SGD 50 - LIMITED TIME

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Purchase Policies, Shipping Policies,  Return & Refund Policies, FAQs. All available to you here.

All orders is only counted as valid when payment is processed and confirmation email has been received.

Kindly check your spam/junk folders as the confirmation emails may end up there.

If you do not receive the confrimation within an hour, kindly email [email protected] for assistance.

We will usually dispatch your order within the same day and it will be fulfilled by our couriers within 1~3 working days*.

* This is subjected to delays during peak festive seasons.

All prices are in Singapore Dollars (SGD).

All promotional / discount codes must be applied at checkout and will not be accepted retroactively and via any other means.

Major international credit cards are accepted (Mastercard, Visa, AMEX, etc).

PayNow / PayLah is also accepted.

Pre-Orders & Back-Orders may take up to 21 days to be processed. We will do our best to expedite and ensure a quick delivery. For queries regarding pre-orders and back-orders, kindly drop an email to [email protected]

For businessess looking to purchase the keyboards in bulk, kindly let us know your requests, requirements, and timeline via [email protected]

We mainly deliver to our local buyers here in Singapore but we also ship internationally to all South East Asia (SEA) countries and to the majority of countries worldwide with a few exceptions.

For international deliveries outside of Singapore, kindly drop us a WhatsApp message or email below for more details.

Email:
[email protected]

Phone:

Orders are dispatched usually within 24 hours and will be delivered by our Courier within 1-3 working days. (*Do note that festive seasons may cause a slight delay in deliveries.)

Domestic Deliveries (Singapore):
Normal Shipping: $3.90 (1 ~ 3 working days)

Next Day Delivery*: $10
– You will receive it the next working day

Same Day Delivery*: $25
– Receive the order on the same day if it is made and confirmed before 4 PM.
– Our courier will contact you once order is confirmed.

Urgent delivery requests for last minute gifts, events, parties, etc is also available but subjected to our courier’s availability and stock. Kind drop a message to us via WhatsApp to check on pricing.

* For unfulfilled next day / same day deliveries, amount paid will be refunded via PayNow to contact number stated in the order.

All orders are processed within hours and dispatched within 24 hours. Once the item has been dispatch it is not possible to modify the address. Kindly drop us an email ASAP if a change in address is required.

Missing products as a result of misdeliveries because of wrong address given is non-refundable.

Damages: Our keyboards are protected by multiple layers of boxes with an additional corrugated cardboard box enclosure with fillers and bubble wrapping to ensure minimal to no damage occurs to your order. We also do random quality checks on our products to check on overall quality and functionality before putting them up for sale. However, in the unlikely event of damage, kindly send the evidence of damage to [email protected] for us to review and revert. Rest assured we will do our best for you.

Lost / Stolen Parcels:
In the case where a delivered parcel was stolen, kindly make a police report and send a copy to us. Upon review, our customer service team will get in touch with you for a replacement on a case-by-case basis.

In the case where a parcel is lost before it was delivered by our courier, we will resend your order once confirmation has been given that the parcel is lost.

Any keyboards purchased within 7-days comes with refund upon fulfilling the following conditions:
– Same condition, undamaged packaging, wrapping not torn, unused with no stains and scratches as delivered.
– Order ID / Receipt provided

Shipping fee (min. $5) along with payment processing fees will NOT be refunded

To initiate a return, kind email [email protected] and we will reply you within 1~2 business days.

Do note that returns without our confirmation will be rejected and your items must be self-collected or shipping must be paid separately for us to redeliver the item to you.

Our keyboards comes with a 1-year warranty that covers any manufacturer defects that is not caused due to wear and tear.

Standard warranty exceptions includes wear and tear, damages due to user carelessness, spillage of liquid in keyboard and all similar reasonings.

Warranty for keyboards are reviewed on a case by case basis and exceptions can be made accordingly. The final decision made by Keebsies is and non-disputable.

For more specific information regarding any concerns on warranty, kindly email us here:
[email protected]

Do note that all refunds will be given in SGD based on amount received at point of purchase according to the order.

Any accepted refunds will incur a 4-5% transaction fee based on the payment processing charged.

Still Have Questions?

Contact us in one of the methods below and we will get back to you within 1~3 business days.